BLUTEC.ai is committed to protecting your privacy. Our Privacy Policy explains what personal data we collect, how we use it, and your rights. We comply with global data protection laws including GDPR, CCPA, and India's IT Act.
Compliance
GDPR • CCPA • India's IT Act • DPDP Act
Accel Minds AI Private Limited (DBA BLUTEC.ai)
We collect information you provide and automatically collect usage data to operate and improve our Services.
Name, email, company, address, phone number, payment details, and profile information you provide when creating an account.
IP address, browser/device type, geolocation (if enabled), cookies, browsing activity, and logs of interactions with our Services.
Data processed through BLUTEC Scout or Hub, including social media profiles, business contacts, or leads as provided by you.
We do not generally collect highly sensitive data unless you provide it explicitly and with your consent (e.g., payment info handled by processors).
We use your personal data to operate and improve our Services based on contractual necessity, legitimate interests, and consent.
Authenticate your account and provide customer support
Process payments and communicate about your account
Operate and improve our Services
Product development and analytics
Send marketing communications (with your consent)
Prevent fraud and ensure security
Depending on your location, you have certain data rights under applicable privacy laws.
We may share your data with third-party sub-processors who help us provide the Services.
Important: All sub-processors are contractually required to implement appropriate security measures and protect your data in accordance with applicable law.
We implement reasonable technical and organizational measures to protect personal data, consistent with industry standards.
Encryption of data in transit and at rest
Access controls and authentication
Regular security audits and monitoring
ISO/IEC 27001 principles compliance
Contractual requirements for sub-processors
Incident response and breach notification
Our transparent refund and cancellation policy ensures you have clear understanding of your rights and our procedures.
Processing Time: Refunds are processed within 5-10 business days after approval. The refund will be credited to the original payment method used for the purchase.
Important: Annual subscriptions cancelled before the end of the term may be subject to prorated refunds based on unused service time. Contact our support team for assistance with annual subscription cancellations.